House Rules
The following is an extract from the Terms and Conditions, which may be read in full here.
6 Guest’s responsibilities
6.1 The Guest will, during the Period:
6.1.1 keep the Property and its furniture, fixtures and fittings in the same state of repair it was in on the first day of the Period, fair wear and tear excepted, and leave the Property clean and tidy as it was on that date;
6.1.2 promptly inform the Owner of any damage to or breakages at the Property during the Period and pay the costs of repair or replacement; this includes furnishings, kitchen equipment and utensils, crockery and glassware, bed linen and towels damaged or soiled other than by normal wear and tear;
6.1.3 not smoke at the Property except in the courtyard away from the buildings and not allow any naked flames (including candles) in the Property except in the wood burning stoves;
6.1.4 not bring to or keep at the Property any pet other than as previously approved by the Owner; pets are not allowed in the Property except registered guide dogs;
6.1.5 not invite to or allow at the Property anyone who is not a Guest; if the Guest breaches this condition the Owner may immediately terminate a booking without refund and retain the full Security Deposit;
6.1.6 note that when the maximum occupancy is not booked by the Guest, certain rooms may not be accessible, as set out in the BCL; this is subject to the Owner’s discretion;
6.1.7 not undertake or allow any activity which is illegal or may cause or involve damage or unreasonable noise, other disturbance, or behaviour;
6.1.8 ensure that house keys remain in the possession of Guests at all times; any compromised lock will be replaced and the cost of the lock and its replacement will be deducted from the Security Deposit. Where a key is lost and it can be demonstrated that there is absolutely no possible compromise to house security, 20 Euros will be deducted per key lost;
6.1.9 keep the gate to the courtyard closed at all times to maintain safety requirements for the swimming pool under French law and not use any glass items near the swimming pool or dive or jump into the swimming pool
The swimming pool is normally open between (approximately) 1st May to 15th September but such dates are subject to local weather conditions and pool maintenance requirements and cooler months may not be suitable for swimming. Pool hours are from 9.00am to 9.00pm as a courtesy to the neighbours and to allow for maintenance. Guests agree to keep themselves clean, in particular feet, before entering the pool; if the pool has to be emptied, cleaned and refilled due to any Guest’s fault, the costs incurred will be charged to the Security Deposit;
6.1.10 ensure that they wash with soap before using towels and linen after applying sun cream. P20 sun cream is not to be used. Guests will be invoiced for damage caused to towels, bedding and pool furniture to remove sun cream damage. Bath towels are not to be removed from the Property; pool towels are provided for use outdoors and may be taken to the beach;
6.1.11 not remove the kitchen crockery and cutlery from inside the house (different, outdoor crockery and cutlery is provided for outdoor use); ensure that correct utensils or pans are used in the oven / microwave or hob in the kitchen to avoid damage to the appliances;
6.1.12 not flush anything down the toilets except toilet paper (blockages will be charged against the Security Deposit);
6.1.13 not burn anything other than wood in the log burning stoves and keep the doors shut at all times when in use and ensure that any stove fire is extinguished before leaving the room unattended;
6.1.14 ensure that all external doors and windows are locked when the Property is unoccupied;
6.1.15 ensure, by replying to the Welcome Letter under 2.4, that the Owner knows of the Guest’s arrival time in advance, and provide a mobile number for communications (which will normally be via WhatsApp) thereafter (including during the Period);
6.1.16 secure outdoor furniture, lower canopies, windows and shutters during strong winds or rain;
6.1.17 not touch the music or home cinema equipment in the Games Room;
6.1.18 take care with all stone surfaces, especially the staircase, kitchen worktops and floors; luggage must be carried up the stairs above the staircase to avoid damage to the stonework; the kitchen worktops are vulnerable to staining and chipping. The Guest agrees not to drop objects on the stone floors and to wipe up any spills promptly;
6.1.19 respect those living near the Property by keeping noise to a minimum. Outdoor noise is prohibited after 10pm;
6.1.20 switch off all electrical items when not in use, particularly electric towel rails and lights;
6.1.21 not put hot cups or saucepans directly onto wooden or stone surfaces without heat protection, and mats are provided for this purpose. Wipe up any spills so that surfaces remain unmarked and unblemished.
6.2 The Owner declines all responsibility for any accidents, including death, caused on the premises. The Guest uses the Property at their own risk. Children should not be left unsupervised.