{"id":5506,"date":"2022-12-19T18:55:10","date_gmt":"2022-12-19T18:55:10","guid":{"rendered":"https:\/\/gb.maisonlesremparts.com\/guests\/?page_id=5506"},"modified":"2023-01-25T14:57:49","modified_gmt":"2023-01-25T14:57:49","slug":"complaints","status":"publish","type":"page","link":"https:\/\/gb.maisonlesremparts.com\/guests\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5506\" class=\"elementor elementor-5506\" data-elementor-settings=\"[]\">\n\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-element elementor-element-ed24bff elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"ed24bff\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ebe0e9 elementor-column elementor-col-100 elementor-top-column\" data-id=\"1ebe0e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51ff194 elementor-widget elementor-widget-heading\" data-id=\"51ff194\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-5d86022 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"5d86022\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0df9ac0 elementor-column elementor-col-100 elementor-top-column\" data-id=\"0df9ac0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5823761 elementor-widget elementor-widget-text-editor\" data-id=\"5823761\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>We hope that you will have a wonderful time during your stay at Maison Les Remparts and all our efforts are designed to achieve this goal.<\/p><p>However, should you have any complaints with regards to your stay, it is really important that you inform us at the time of the complaint and without fail before you leave. This includes, although is not limited to, dissatisfaction with the house and accidents to you or any in your party whilst at Les Remparts.<\/p><p>If it is not possible to resolve the dispute during your stay at the property then a complaint must be made in writing to the Owner ideally within 2 weeks of departure from the property, outlining the reasons for the complaint.<\/p><p>If your booking is via Olivers&#8217; Travels you may send your complaint in writing, along with accompanying photographic evidence, to Oliver&#8217;s Travels ideally within 2 weeks of departure from the property. They will conduct a thorough investigation normally responding in full within a 28-day period.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-element elementor-element-f1b226d elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section\" data-id=\"f1b226d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85e4d42 elementor-column elementor-col-100 elementor-top-column\" data-id=\"85e4d42\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap  elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-357c408 elementor-widget elementor-widget-spacer\" data-id=\"357c408\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints We hope that you will have a wonderful time during your stay at Maison Les Remparts and all our efforts are designed to achieve this goal. However, should you&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/gb.maisonlesremparts.com\/guests\/wp-json\/wp\/v2\/pages\/5506"}],"collection":[{"href":"https:\/\/gb.maisonlesremparts.com\/guests\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gb.maisonlesremparts.com\/guests\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gb.maisonlesremparts.com\/guests\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/gb.maisonlesremparts.com\/guests\/wp-json\/wp\/v2\/comments?post=5506"}],"version-history":[{"count":7,"href":"https:\/\/gb.maisonlesremparts.com\/guests\/wp-json\/wp\/v2\/pages\/5506\/revisions"}],"predecessor-version":[{"id":6077,"href":"https:\/\/gb.maisonlesremparts.com\/guests\/wp-json\/wp\/v2\/pages\/5506\/revisions\/6077"}],"wp:attachment":[{"href":"https:\/\/gb.maisonlesremparts.com\/guests\/wp-json\/wp\/v2\/media?parent=5506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}